SafeDistance Solution FAQ

This FAQ handles the most common questions on the SafeDistance solution.

Can I adjust the proximity detection distance?
Yes, you can adjust the proximity distance between 2, or more, badges. By default, the safe distance is not set properly so before useing the SafeDistance S...
Sun, 22 Nov, 2020 at 11:32 PM
Can I upgrade the Lansitec Badge trackers Over-The-Air?
Yes, you can upgrade the firmware of your SafeDistance badge(s) over-the-air (FOTA) in 2 ways, either via Android or iPhone smartphone or via the SafeDistan...
Fri, 22 Jan, 2021 at 9:40 AM
Configure a BLE iBeacon to be used as a "No-Alarm Zone" beacon.
This tutorial explains on how to take any iBeacon device and configure it as a beacon that can be picked up by SafeDistance badges in order to "mute&qu...
Wed, 17 Jun, 2020 at 9:00 PM
Configure an iBeacon to adjust the BLE TX or RX level on a SafeDistance Badge
This tutorial explains on how to take any iBeacon device and configure it as a beacon that can be picked up by SafeDistance badges in order to override the ...
Sun, 22 Nov, 2020 at 11:38 PM
Does a SafeDistance Badge store any Proximity detection information when it is not connected to, or in range of, a SafeDistance LoRaWAN Gateway?
No, the SafeDistance Badge does not have an on-board memory to store close encounters or proximity detections when it is not connected to the SafeDistance G...
Thu, 11 Jun, 2020 at 2:16 PM
Friend feature
The SafeDistance Badge tracker has a unique feature that allows you to add up to 6 'friends' in your personal bubble without the alarm going off a...
Wed, 29 Jul, 2020 at 3:54 PM
How does the SafeDistance Badge work?
The SafeDistance Badge is designed based on Bluetooth and LoRa technology. With the advanced LoRa technology and build-in Bluetooth module, the SafeDistance...
Thu, 4 Jun, 2020 at 12:31 PM
How does the SafeDistance Proximity Detection work?
A SafeDistance Badge will beep and vibrate when other badges are within the proximity range. This is a configurable parameter and is set to approximately 2m...
Fri, 9 Oct, 2020 at 4:33 PM
How to add a new customer to your SafeDistance Dashboard?
Log in to your personal SafeDistance account at https://track.option.com Go to the Companies tab and click on the green + icon. Enter the Enterprise ...
Thu, 4 Jun, 2020 at 1:09 PM
How to add additional SafeDistance Badges to my account?
Log in to your personal SafeDistance account at https://portal.safedistance.io If you did not have any SafeDistance Badges added to your account yet, pl...
Tue, 18 Aug, 2020 at 10:03 AM