SafeDistance Solution FAQ

This FAQ handles the most common questions on the SafeDistance solution.

How does the SafeDistance Badge work?
The SafeDistance Badge is designed based on Bluetooth and LoRa technology. With the advanced LoRa technology and build-in Bluetooth module, the SafeDistance...
Thu, 4 Jun, 2020 at 12:31 PM
How does the SafeDistance Proximity Detection work?
A SafeDistance Badge will beep and vibrate when other badges are within the proximity range. This is a configurable parameter and is set to approximately 2m...
Fri, 9 Oct, 2020 at 4:33 PM
When to charge my SafeDistance Badge?
The SafeDistance Badge is designed to have a battery autonomy, under normal working conditions, of about at least a full working day. If the battery level g...
Fri, 26 Mar, 2021 at 2:21 PM
How to power on/off the SafeDistance Badges?
To power on the device, press the button on the Badge for 4 consecutive seconds. The red LED light will then flash 4 times the green LED light will be on fo...
Tue, 9 Jun, 2020 at 6:24 PM
How to add additional SafeDistance Badges to my account?
Log in to your personal SafeDistance account at https://portal.safedistance.io If you did not have any SafeDistance Badges added to your account yet, pl...
Tue, 18 Aug, 2020 at 10:03 AM
How to adjust the range regarding proximity events on a SafeDistance Badge?
This can be configured via the SafeDistance platform by means of a Downlink command. You can create Downlink Profiles on your account by clicking on the “As...
Fri, 26 Mar, 2021 at 2:25 PM
Can I upgrade the Lansitec Badge trackers Over-The-Air?
Yes, you can upgrade the firmware of your SafeDistance badge(s) over-the-air (FOTA) in 2 ways, either via Android or iPhone smartphone or via the SafeDistan...
Fri, 7 May, 2021 at 11:34 AM
Can I adjust the proximity detection distance?
Yes, you can adjust the proximity distance between 2, or more, badges. By default, the safe distance is not set properly so before useing the SafeDistance S...
Sun, 22 Nov, 2020 at 11:32 PM
How to turn a CloudGate into a SafeDistance Gateway?
First, register your CloudGate on your CloudGate Universe account, here: www.cloudgateuniverse.com Once logged in on CloudGate Universe, create a new group...
Tue, 9 Jun, 2020 at 6:40 PM
Does a SafeDistance Badge store any Proximity detection information when it is not connected to, or in range of, a SafeDistance LoRaWAN Gateway?
No, the SafeDistance Badge does not have an on-board memory to store close encounters or proximity detections when it is not connected to the SafeDistance G...
Thu, 11 Jun, 2020 at 2:16 PM