CloudGate FAQ

Can I set the real time clock without using NTP?
Yes, the time can be set on CloudGate via the UI (System tab -> Time settings) or via LuvitRED (System Time) node.
Tue, 21 Aug, 2018 at 1:37 PM
Can I connect RS-422 devices to the CloudGate?
Yes. RS-422 is the same signaling as RS-485 but bidirectional. The industrial serial card (CG1102) supports this mode, however it requires specific commands...
Tue, 21 Aug, 2018 at 1:42 PM
Why does 'Unknown reason - error code 5005' message appear?
This is caused when all previously saved Wifi access points are currently offline. Please make sure the access point your CloudGate is trying to connect to...
Tue, 21 Aug, 2018 at 1:43 PM
How to force CloudGate to only 2G or 3G networks? (Not on CloudGate WW LTE)
Please follow this step-by-step guide to configure your CloudGate to only connect to 2G or 3G preferred networks.   1. Log on to the base unit      a) In...
Tue, 21 Aug, 2018 at 1:45 PM
Are API calls available for CloudGate Universe?
Yes, we have an SDK for CloudGate Universe available. You can request a token that allows you to externally trigger things on your personal CloudGate Univer...
Wed, 29 Aug, 2018 at 11:57 AM
Can an APN on the CloudGate be changed remotely?
Yes, by means of a config update, both locally via the webUI or remotely via CloudGate Universe. The new APN must be included in this config that you can ex...
Wed, 29 Aug, 2018 at 12:00 PM
Where on the device should a custom application be stored locally so that it isn’t deleted every time the device reboots?
This is described on CloudGate Universe: here. The SDK image (application) will be mounted in /rom/mnt/cust.
Wed, 29 Aug, 2018 at 12:02 PM
How to connect to your cloudgate using SSH
First of all you need an SSH client. In Linux and OSX you van use the standard terminal app but in Windows you need a tool like Putty. Linux/OSX command...
Thu, 27 Sep, 2018 at 10:40 AM
What kernel version is used on CloudGate
CloudGate currently uses kernel 2.6.35.
Thu, 14 Jan, 2021 at 5:00 PM